North American Technical Support


Video Guides

(Links to Youtube in new window)

AxtraxNG OverviewInstalling AxtraxNG 24
Wiring an AC PanelCard Design
Adding Users/CredentialsAccess Groups
Troubleshooting Connection IssuesBackups
Setting Up Automatic Door UnlockCar Park
Generating ReportsElevator Control
Upgrading Axtrax SoftwareInstalling and Configuring Vitrax
Standalone Controller WiringStandalone Controller Programming


 Installation Guides

(Click to open file in new window or right click to save)

Hardware Installation GuideAxtraxNG Installation Guide
Creating Networks & Finding PanelsCreating ACLinks (Automations)
Managing Users and Access GroupsManaging Databases (incl Upgrades)
Setup Antipassback and ParkingInstalling Client Only
Manual Install SQL Server 2012Manual Install SQL Server 2005
Standalone Controller ProgrammingAC-825IP Wiring