Rosslare Security

North American Technical Support




 AxtraxPro Software 

Current Version
AxtraxPro Version 28.0.4.0

Browse Documentation

REBOOT THE SYSTEM AND ALLOW UPDATES TO BE INSTALLED
 BEFORE ATTEMPTING TO INSTALL AXTRAXPRO

This is a .ZIP file, it must be extracted before running the setup,
The setup program must be run as administrator.

Compatible with the following panels
AC-825IP (MCU must be type VG) **
AC-215*/225/425
Series A and Series B

Supported OS:

 Windows 10 or 11 64bit
Windows Server - 2016 and above
Microsoft SQL Server - 2019
****  This version does not support SQL Server 2012 ***
 see Installation Instructions for details


Recommended Minimum System Requirements:
Intel Core I5 dual core 2.5 GHz or equivalent
RAM 8GB, 5GB free storage space

To upgrade from AxtraxNG you must be running AxtraxNG 27.7.1.18 or later
* AC-215U must be mfg after 01/01/2011 contact Tech Support for details
** To determine if AC-825IP is compatible you must be running AxtraxNG 27.7.1.18 or later
Got to panel properties and check MCU type it must be VG

AxtraxPro Software Licensing
This applies to all types of licenses for AxtraxPro ONLY
Video Integration, webclients and Reader ports

(no license is required for AxtraxPro systems with less than 6 reader ports)

To Order a license key for AxtraxPro requires the HWID of the PC on which the server software will be installed.  Please see the link below for instructions for how to get the HWID;
Obtain HWID from  AxtraxPro
Rosslare AxtraxPro HWID Utility

To Install a License key please see the link below;
Activating License Details



Contact Information

Email Tech Support

Email Sales

Rosslare NA Facebook Page

Phone: 866-632-1101/817-305-0006

Mailing/Shipping Address

Rosslare Security Products, Inc.

1600 Hart St, Suite 103

Southlake, Texas 76092